E- government in estonia case study

An emerging model of digital government pioneered by Estonia and India is illustrating how governments can do a better job of delivering services. Both countries have devised ways to make it easy for citizens to do simple things online — register a car or renew a passport, for example. Estonia and, increasingly India, by contrast, use a standardized system that allows departments and agencies to share sign-in information and databases, which are part of the back-office systems that support online services. In effect, the systems can talk to each other, which means that new services can be developed and offered quickly and cheaply. This new approach, in which core sets of shared online tools and databases can be leveraged across government agencies, is called platform government. The approach has captured the imagination of a Canadian parliamentary standing committee on information, privacy and ethics , which will investigate the topic this spring.
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Estonia: A Case Study

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Where in the world will you find the most advanced e-government? Estonia. |

The article is based on a key note speech at the Euroguidance Conference in Vienna. E-governance is a strategic choice for Estonia. It was established to improve the competitiveness of the state and to increase the well-being of its people, while implementing hassle-free governance. The modern infrastructure has made it possible to build a safe e-services ecosystem. An important part of this ecosystem is flexibility and the ability to integrate its different parts, while improving e-services and allowing government systems to grow.
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Where in the world will you find the most advanced e-government? Estonia.

Estonia has been a pioneer in converting public services into flexible e-solutions for its citizens and e-residents. The implementation of the Government Cloud solution provides an excellent foundation for public e-services and solutions, which makes Estonia the most digital country in the world. With the Government Cloud solution Estonia is taking the next step in its digital evolution to expand its ICT society.
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We trace the most important events that led us here. It is not a path that can be copied, but the challenges we faced and the opportunities we found can inspire others to discover their own. For us, e-Estonia has led to creating a society with more transparency, trust and efficiency.
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