case study on consumer protection act | Private Law | Government
Purchase or hire of good and services has become an inevitable part of our daily lives. This decision to effectuate such purchase or hire such service is essentially based on trust, failing which can cause, more often than not to the consumers, anything from a monetary loss to physical harm. Consumer Protection Act, hereinafter referred to as CPA aims to provide speedy relief to such breach of trust or negligence. A hierarchy of three tribunals has been set up for this purpose —. Over the years, these tribunals, along with the apex court, have developed a better understanding of the CPA, meanwhile making sure to strike a perfect balance between the demands of both sides.